MedSmart
The Outsourced Medical Staffing Expert

When it comes to diagnostic imaging, there’s no room for error. Patients rely on the accuracy and precision of tests to get the right diagnosis and treatment. A key element supporting diagnostic facilities in fulfilling this promise is a team of qualified technologists who can deliver precision with every test and help these centers maintain competitive pricing, quality, reputation, customer service, and accuracy. As such, diagnostic facilities need a trusted partner to offer these high-quality technologists with unmatched flexibility and knowledge.

“As a technologist-first organization, we create a difference in healthcare staffing and provide value to clients by offering a professional, cost-effective, efficient, and flexible solution-oriented outsourcing option,” states Megan Cannady, associate director of finance and administration, MedSmart.

MedSmart has been a recognized outsourced staffing provider for medical diagnostic technologists to medical facilities throughout the Las Vegas valley for more than 20 years. It has recently expanded into the Phoenix, Arizona market as Medical Technologist Solutions. Currently, MedSmart staffs 11 Las Vegas and Phoenix acute care facilities, 18 freestanding emergency departments, and more than 45 outpatient radiology, cardiology, and surgery centers. Its staffing specialties include echocardiography, ultrasound/sonographers, nuclear medicine, X-Ray, CT, MRI, mammography, vascular, EEG, and radiology management, up to the radiology director level.

MedSmart prioritizes constant diversification of its services to create a larger and more scalable business model to react to market changes quickly. It also puts client needs first and works as a partner in their success by offering consistent and reliable outsourcing services while fulfilling its promise of fast response times. The company specializes in delivering three core services— staff augmentation (travel services), radiology consulting, and complete department management and staffing, which can be integrated and customized to best suit client requirements.

One of the most sought-after services offered by MedSmart is its staff augmentation (travel services), where the company can provide temporary staffing services for allied health positions in diagnostic imaging/radiology.

Powered by its existing pool of over 550 technologists and other contracted personnel who are previously vetted, trained, and experienced, it can fulfill clients’ requests promptly and even cover short-notice requests in rural areas. MedSmart also provides the required flexibility in terms of the contract duration based on the client’s needs.

MedSmart offers radiology consulting and management services assisting them with staff optimization, joint commission audits and preparedness, state regulatory compliance, process improvement, recruitment strategy, and resources, radiology director assistance and coaching, capital procurement, and improving KPIs. Finally, clients that require complete department management and staffing services can partner with MedSmart for their unique needs. In such collaborations, the company leverages its staffing optimization model and pool of technologists to reduce overhead costs and increase client savings.
MedSmart’s efforts to provide services at competitive and transparent pricing and increase efficiencies drive it to eliminate redundant activities. For this, the company relies on its economies of scale, places a single technologist on standby at hospitals, and staffs each facility based on their needs. It performs many managerial functions, including scheduling, recruitment, licensing, and credentialing. This helps reduce administrative time at each facility, ultimately saving time and money. In addition, MedSmart employs proficient and credentialed technologists in many imaging modalities, offering the required flexibility to clients. The company provides in-house, customized training to these professionals and helps cross-train them on different capabilities to improve their careers.

“We always prioritize quality. For example, we have dedicated modality managers for all our modalities that are the backbone of the technologist support, assisting in training, protocols, and everything technical. Our strong team of directors, managers, and administration allows clients to focus on other business areas while we ensure that patients, compliance, recruitment, and cost management, are seamlessly handled. At heart, we are a family business, which we aim to carry through in how we treat our technologists and clients,” states Cannady.

MedSmart’s traction in the healthcare community primarily attributes to its administrative support and responsiveness to clients and technologists. It continues to hire high-quality technologists to serve clients better while expanding its digital marketing capabilities, leveraging social media, internet advertising, and email marketing to generate brand awareness for business development and enhanced recruitment.